Case overview
Agro Highland Hotel Malaysia sought to enhance its security and guest experience by integrating a modern smart lock system. The goal was to provide seamless, keyless access for guests while improving overall operational efficiency for the hotel management.
- Project Requirements
- Smart Lock Installation
- Handover
- User Training
Our Approach
We installed a state-of-the-art smart lock system that integrates with the hotel’s existing doors infrastructure. The system features remote access control, automated check-in/check-out functionalities, and real-time security monitoring. Our team ensured a smooth installation process with minimal disruption to hotel operations, providing staff training to maximize the system’s benefits.
- Installation Smart Locks: Equipped each hotel room with advanced smart locks, allowing guests to access their rooms via mobile app, keycard, or unique passcodes.
- Security Enhancement: Enabled real-time access tracking, allowing hotel management to monitor room entry activity and grant or revoke access remotely.
- Staff Training & Support: Provided comprehensive training for hotel staff to ensure smooth operation and management of the smart lock system.
The Results
With the new smart lock system, Agro Highland Hotel significantly improved guest convenience, allowing keyless entry via IC Card or passcode. The hotel also experienced enhanced security, with real-time access logs and remote management capabilities. This upgrade streamlined operations, reducing the need for physical key management and improving overall guest satisfaction.
