Case overview

on Delemen @ Genting Highlands is a premium hotel brand in Malaysia, known for blending luxury hospitality with innovative technology. The hotel aimed to integrate a comprehensive smart home system to enhance guest experiences, improve security and optimize operational efficiency.

Involvement

The Brief

Ion Delemen envisioned a next-generation hotel experience where technology seamlessly connects guests to their surroundings. The hotel sought a partial integrated smart home system that:

Our Approach

To bring Ion Delemen’s vision to life, Home+ implemented a smart room automation system that enhances guest comfort and operational efficiency. We enabled control over lighting, air conditioning and entertainment systems by installing smart switches and smart spot (IR blaster) devices. The automation system not only improved the guest experience but also contributed to energy savings and staff productivity, reducing manual interventions.

Smart Switches

Upgraded the hotel’s lighting system with wireless smart switches, allowing guests to control room lights remotely via a mobile app.

Smart Spot (IR Blaster)

Integrated smart IR blasters to enable remote control of TVs, air conditioners and other infrared-based appliances.

Automated Management

Configured timed and sensor-based automation, ensuring lights turn off when rooms are unoccupied.

User-Friendly App Control

Provided guests with an easy-to-use mobile app, enabling seamless control of their room environment.

The Results

The smart system implementation significantly enhanced the hotel’s technological edge and guest satisfaction. With this successful integration, Ion Delemen @ Genting Highlands has redefined modern hospitality, connecting people with space through AI-driven innovation

90%
Increased Guest Satisfaction
45%
Increase Online Reviews
50%
Drop Operational Efficiency

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